FAQs
Frequently Asked Questions (FAQ)
1. What types of products does Telesthetic Shop offer?
Telesthetic Shop specializes in dark streetwear, offering a wide range of products including hoodies, sweatshirts, t-shirts, hats, beanies, footwear, and socks. Our items feature unique, edgy designs tailored to those who love to stand out.
2. How do I know which size to order?
You can find our detailed size guide on each product page. This guide includes measurements and fitting tips to help you select the perfect size for our hoodies, shirts, and other apparel.
3. What are the shipping options and times?
We offer standard and expedited shipping options. Standard shipping typically takes 5-7 business days. International shipping times vary based on destination.
4. Can I return or exchange an item?
Yes, you can return or exchange items within 30 days of purchase. Items must be in their original condition and packaging. Please visit our Return Policy page for detailed instructions.
5. Do you offer international shipping?
Yes, we ship globally. Shipping costs and times vary depending on the destination. Please check our Shipping Policy page for detailed information about international orders.
6. How can I track my order?
Once your order is shipped, you will receive a tracking number via email. You can use this number to track your order through our website under the 'Track Your Order' section.
7. Are there any care instructions for your products?
To maintain the quality and appearance of your garments, we recommend washing them in cold water with similar colors and hanging them to dry or tumble dry at low heat. Avoid using bleach and do not iron the print.
8. How often do you release new designs?
We regularly update our collections with new designs. Subscribe to our email newsletter and follow us on social media to get updates on new releases and exclusive drops.
9. Do you offer gift cards?
Sadly no, we do not offer gift cards yet.
10. How do I contact customer service?
If you have any questions or need assistance, please email us at telestheticshop@gmail.com, or you can reach out through our Contact page. Our customer service team is here to help!
